Our Top Performers
- Doctor is fantastic! They listened to my concerns, leaving me confident in my recovery.
- Excellent service!
- Doctor is professional, attentive, and caring - no improvements needed.
Our Strengths
- Satisfaction with consultations
- Warm greetings
- Ability to listen
- Respect shown to patients
- Coordination of care
Areas for Improvement
- Price Concerns
- Accuracy of Online Booking Details and Waiting Time
- Fee Information
Improvements Made
- Increased appointment durations and opened more consulting sessions.
- Addressed price concerns: Enhanced communication regarding fees for greater transparency.
- Provided detailed cost explanations during booking and consultations to enhance transparency.
- Reviewed and improved the online booking system.
